Frequently Asked Questions

Feature Comparison


record

upload

analysis

pdf

transcript

10 min

coaching

For Employers

$25 USD per analysis

For Recruiters

Bulk pricing available
up to 90% off

For Job Seekers

Free

For Employers

How much does it cost?

We use a simple pay-per-use model at USD $25.00 per interview analysis. No subscriptions or commitments required.

What exactly do I receive?

You receive two formats of analysis:

  • Immediate On-Screen Results: As soon as processing completes, you'll see a detailed analysis dashboard highlighting key insights, candidate strengths, and areas of consideration.
  • Comprehensive PDF Report: A downloadable report containing:
    • Complete interview analysis
    • Full interview transcription
    • Key metrics and scoring
    • Candidate response highlights
    • Recommendations for follow-up questions
Both formats are designed to support your decision-making process and can be used for compliance documentation.

How does the analysis work?

Our AI analyzes the interview audio using advanced natural language processing. It evaluates factors like technical accuracy, communication clarity, response relevance, and problem-solving approach. You receive a detailed report breaking down these aspects, helping you make informed hiring decisions.

Is there bias in the analysis?

Our AI is specifically designed to minimize bias. It focuses solely on the content and quality of responses, ignoring factors like accent, gender, or speech patterns. The same objective criteria are applied consistently across all candidates, and our algorithms are regularly audited for fairness.

How do you keep the interview records confidential?

We take confidentiality seriously. All interviews are encrypted during upload and storage, and access is strictly limited. After analysis, the audio files are automatically deleted. The analysis reports are only accessible to your account, and we never share or reuse interview data for any purpose.

What file formats do you support?

We support MP3, WAV, and M4A audio files up to 100MB in size.

How long can my interview recordings be?

Employer accounts can upload interviews up to 60 minutes in length, suitable for comprehensive technical and behavioral interviews.

Can I use this for compliance documentation?

Yes, our analysis reports are designed to serve as supporting documentation for hiring decisions and can be used as part of your compliance records.

How does the AI remove bias from hiring?

Our AI evaluates responses based on content and relevance, using consistent criteria across all candidates. This helps eliminate unconscious bias and ensures fair assessment.

For Recruiters

How can Insightful Hire benefit my recruitment practice?

Insightful Hire offers two powerful ways to improve your placement success:

  • Interview Practice: Offer your candidates practice sessions before their actual interviews. This helps them improve their performance and increases placement success rates.
  • Interview Analysis: After real interviews, review the detailed PDF analysis with your candidates, helping them understand their strengths and areas for improvement. This collaborative approach leads to better preparation for future interviews.

How does white-labeling work?

Our white-label service provides comprehensive branding integration:

  • Your agency's logo and branding prominently displayed on the analysis interface
  • Custom-branded PDF reports with your agency's identity
  • Flexible coupon options for your candidates:
    • Single bulk-use coupon for multiple candidates
    • Individual unique coupons for each candidate
This creates a seamless, professional experience that reinforces your recruitment brand.

Do you offer bulk pricing?

Yes, recruitment agencies can save up to 90% with our bulk subscription plans. Contact enterprise@kenning.co.nz for custom USD pricing.

What file formats do you support?

We support MP3, WAV, and M4A audio files up to 100MB in size.

How can I use this with multiple clients?

Each analysis can be tagged with client information, allowing you to maintain separate records and customize reports for different clients while using the same account.

Can candidates practice before actual interviews?

Yes! This is one of our most popular features for recruiters. You can provide candidates with practice sessions to build their confidence and improve interview performance. The AI feedback helps identify areas for improvement before the actual interview, significantly increasing placement success rates.

For Job Seekers

Is it free for job seekers?

Yes! Job seekers can use our platform to practice interviews and receive AI feedback completely free of charge. There are no hidden fees in USD or any other currency.

Why do I need to go through the payment process if it's free?

While the service is free for job seekers, we use the payment system to:

  • Generate an invoice as a record of your practice session
  • Prevent automated bots from misusing our service
  • Ensure fair access for genuine job seekers
Don't worry - you won't be charged anything, and no payment information is stored.

How long can my practice sessions be?

Practice sessions for job seekers are limited to 10 minutes per recording, allowing you to focus on concise, impactful responses.

What kind of feedback will I receive?

You'll get detailed feedback on your communication style, confidence level, response patterns, and content clarity, along with specific suggestions for improvement.

Can I practice multiple times?

Yes! You can practice as many times as you want, receiving feedback on each session to help you refine your responses and track your improvement over time.

General Questions

What is Insightful Hire?

Insightful Hire is an AI-powered interview analysis tool that helps employers, recruiters, and job seekers make better hiring decisions through objective, data-driven interview assessments.

How secure is my data?

We employ enterprise-grade security measures, including encryption in transit and at rest. All data is processed in compliance with global privacy standards, and interviews are automatically deleted after analysis.

Still have questions? Contact our support team at:

support@kenning.co.nz