Terms of Service

Last updated: November 1, 2024

1. Eligibility and Legal Compliance

Before using the Service:

  • You must verify that using AI in recruitment processes is legal in your jurisdiction
  • If AI use in recruitment is restricted or prohibited in your jurisdiction, you must not use this Service
  • You are responsible for ensuring compliance with all local recruitment and privacy laws

2. Service Description and Data Handling

Insightful Hire provides one-time AI-powered interview analysis services. The Service:

  • Processes interview recordings to generate insights and recommendations
  • Deletes all submitted content immediately after processing
  • Performs nightly cleanup of any data retained due to processing errors
  • Does not maintain user accounts or store historical analyses

3. Payment Terms

  • All fees are charged in US Dollars (USD)
  • Payments are processed securely through Stripe
  • Payment is required before analysis is performed
  • All charges are non-refundable
  • You are responsible for any applicable taxes or fees

4. User Responsibilities and Consent

  • Obtain explicit consent from all interview participants, including candidates and panel members
  • Inform all participants that AI analysis will be performed
  • Verify you have the legal right to submit recordings
  • Comply with all applicable privacy and data protection laws

5. Service Limitations and Disclaimers

The Service is provided "as is" and "as available". Important limitations:

  • No warranty regarding accuracy of analysis or commentary
  • Analysis quality may be impacted by audio quality, accents, or technical issues
  • The Service provides supplementary opinion only
  • Must not be the sole basis for hiring decisions
  • Users must apply human judgment when reviewing recommendations

6. Intellectual Property

  • The Service is owned by Kenning Corporation Limited
  • You retain all rights to your submitted recordings
  • You grant us temporary license to process your content
  • Our name and trademarks require written permission for use

7. Privacy and Data Protection

See our Privacy Policy for full details. Key points:

  • All recordings are deleted after processing
  • No historical data is maintained
  • Content is used only for requested analysis

8. Governing Law

These terms are governed by New Zealand law, subject to New Zealand courts' exclusive jurisdiction.