Privacy Policy

Last updated: November 1, 2024

Version: 1.0

1. Introduction

Kenning Corporation Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our AI interview analysis service.

2. Information We Collect

  • Audio Files: Interview recordings you upload for transcription
  • Payment Information: Credit card details (processed by Stripe)
  • Email Address: Collected through Stripe Checkout for invoicing purposes
  • Technical Data: Session information and cookies necessary for site functionality
  • System Logs: Access logs for technical support and debugging

3. How We Use Your Information

We process your information solely to:

  • Generate interview transcripts and AI analysis
  • Process payments
  • Send invoices and payment confirmations
  • Maintain technical functionality
  • Provide technical support

We do not:

  • Use your information for marketing
  • Monitor usage for customer insights
  • Share your information with third parties except as necessary to provide our service

4. Technology Partners and Services

Core Infrastructure

  • We use Amazon Web Services (AWS) as our primary cloud platform, ensuring enterprise-grade security and reliability
  • Our system is built with industry-standard cloud technology for maximum performance and data protection

Key Service Providers

1. Transcription Services

  • Partner: Deepgram
  • Function: Converts spoken audio into written text with high accuracy
  • Security: Enterprise-level data protection standards

2. AI Analysis Tools

  • Partner: Anthropic
  • Function: Provides intelligent analysis of conversation content
  • Security: Advanced data protection protocols

3. Payment Processing

  • Partner: Stripe
  • Function: Securely processes all payment transactions
  • Security: PCI-DSS Level 1 certified payment processor

5. Your Rights and Choices

You may:

  • Request information about your data
  • Request deletion of your data
  • Contact our support team with privacy concerns
  • Manage cookie preferences through your browser

6. Data Retention

  • Interview audio files, transcripts, and analysis are deleted immediately after successful processing
  • Failed processing data is automatically deleted nightly
  • Payment information is retained only as required by law
  • System logs are retained only for technical support purposes

7. International Data Transfers

  • All our direct data processing occurs in AWS US East 1 region
  • We comply with New Zealand privacy laws
  • No international data transfers occur outside our specified service providers

8. Children's Privacy

This service is not intended for use by persons under the legal age of consent. We do not knowingly collect or process data from minors.

9. Changes to This Policy

We will post any privacy policy changes on this page and maintain a version history below.

Version History:

  • 1.0: Initial policy (November 1, 2024)

10. Contact Information

Legal Information

Kenning Corporation Limited
New Zealand Registered Company
Subject to New Zealand Privacy Laws